Security & Data-Transmission Policy
Last updated: 15/12/2025
The Clinic Group (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a secure and responsible way. This Privacy Policy explains how we collect, use, store, and protect the personal data of our clients, website visitors, and partner organisations.
Information We Collect
We may collect the following information when you interact with our website or services:
- Name, email, phone number, and organisation details
- Information submitted through forms, service enquiries, or purchase pages
- Usage data such as IP address, device type, browser information, and site interactions
- Payment-related details (processed securely via a third-party payment provider – we do not store card information)
How We Use Personal Information
We use your information to:
- Provide consultancy, compliance, and operational services
- Manage orders and deliver purchased service packages
- Communicate regarding appointments, billing, updates, and support
- Improve website functionality and customer experience
- Meet legal or regulatory obligations
We do not sell or share personal data with third parties for marketing purposes.
Payment Information
All online transactions are handled by a PCI-DSS compliant payment gateway.
The Clinic Group:
- does not receive, process, or store full payment card numbers
- does not store CVV codes or magnetic-stripe data
- only receives confirmation of successful/failed transactions
How We Protect Your Information
We implement industry-standard safeguards, including:
- SSL/TLS encryption (HTTPS)
- Secure server configuration
- Access controls and internal security protocols
- Regular review of data handling procedures
Your Rights
You may request:
- Access to your personal information
- Correction of inaccurate details
- Deletion of your information (where legally permitted)
Email: [email protected]
Policy Updates
We may update this Privacy Policy from time to time. Continued use of our services indicates acceptance of any revisions.